Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Our insurances include, public liability, workers compensation and all our equipment is also fully insured. We guarantee you will be happy with our work

Question 2

How did you decide to get into your line of work?

Accepted Answer

I have had a strong interest in this line of work and over 20 years of experience. My son Jake is also a qualified Arborist with over 10 years experience. We are a family owned and operated business serving our local area.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

We not only to work for customers. We also donate our time and machinery to wild life rescue as well. Over the years we have saved many creatures from harm.

Question 4

What do you like most about your job?

Accepted Answer

We like to have customer satisfaction. Our employees ensure that each job site on completion of work is left clean and tidy and that our customers are happy with the work that our company has provided for them.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Be clear what work you require, if you aren't sure about what trees are native or whether council approval is needed.... Our experienced staff can assist.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

The most commonly asked question is if we do quotes? The answer is simple. Yes we do quotes and the best part is: we do them for free

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

With our experience, equipment and commitment to doing a professional job and offering the best possible service, this makes our company the most reliable and trustworthy company to employ for any tree work you may need.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Lismore/Evans Head Tree Services Pty Ltd is a highly recognised local firm established over 20 years and preferred contractors for Lismore City Council, Richmond Valley Council, Rous Water, RMS and other government and private companies. We are fully insured with 20m Public liability, Worker compens

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Could customers please provide the following details: Name, email and phone number. Address and a brief description of work required.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

A customer can save money by giving us a call and organising a free quote. Be clear on what work they require prior to the quote. We only charge what we have priced for in our quote.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

All of Lismore Tree Services quotes are free with no obligation. So give us a call " Any Tree Anywhere".

Question 12

What makes your pricing competitive?

Accepted Answer

Our pricing is competitive and a quote is given to the customer - no obligation. With our experience and equipment we can beat our competitors on pricing.

Question 13

How do you normally charge for your service?

Accepted Answer

We provide quotes for our customers on request by going to their property and discussing exactly what service they require. we then complete the work once they have approved the quote. on completion of work we send the customer an invoice.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in all areas of tree work from trimming, felling, wood chipping/removal and currently have 4 fully qualified Arborists.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Lismore Tree Services has multiple employees with years of experience. Our company prides itself on maintaining a safe environment for all our workers and our equipment is regularly serviced and maintained to ensure that every job is completed safely to our customers satisfaction.

Steve Cubis

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