Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

IMP Building Group is a fully insured and fully licensed Carpentry and Building Company specializing in all areas of construction. IMP Building Group has a Low Rise Builders License with qBCC works to the value of over $6m.  IMP building Group is also registered with the Queensland Government PQC panel of builders.

Question 2

How did you decide to get into your line of work?

Accepted Answer

IMP Building Group started from a family of builders. Being a builder only felt right especially after growing up in the industry and virtually living it. When something feels right, you just have to follow your instinct.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

On Thursday 17th June 2014 I met my client at his Jindalee restaurant business (Jindalee Villa) where he was shutting his restaurant for renovations the following day. Not having found a builder, I met with my client and that afternoon had a price and booked in trades to start the following day on renovations. With only 2 weeks to finish before opening, we achieved a design they loved and completed his restaurant on time and on budget. With the new renovation and small investment our client has now boosted his business with new regulars and walk ins.

Question 4

What do you like most about your job?

Accepted Answer

At IMP we love seeing the end product of every job, large or small. When we can improve the quality of lifestyle for our clients, then its a good days work. Call us today.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are you a registered with the Qbcc? What has your experience been? What suppliers do you use? What is the realistic time frame going to be for this project? Are you willing to put your name on your product?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Customers generally ask...How much will it cost to...?  What I can suggest is that before any builder contacts you, have your mind made up and be very clear about what you want and the quality you want.  It is important that us as builders know what result and end product the customer wants so we can best deliver.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

As the Director of IMP Building Group, I stand by my product and what it takes to deliver our service.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

IMP Building Group offers a free consultation.  Once you see how we manage your budget and deliver our service you can make your mind then.  I would say to everyone, first be comfortable with whoever you hire!

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We will prefer a copy of plans before we would price your project depending on the size and scale. IMP Building Group can help if you don't have them. We would also like clear and thought out opinions as this is your project and we are here to provide our services to you.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1) Be clear about what you want. Try not to change too much from the plan. As variations can be costly. 2) Cheaper is not necessarily cheaper. Be careful of hidden costs and make sure your quotation has everything included to finish the job. Don't get caught out. You could be left paying double. 3) Let us know every detail about what you want as we are here to make this as enjoyable as we can and delivering a project you expected.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

IMP Building group is offering a free tapware collection for (1) one bathroom valued over $300 if we provide you with our service over the amount of $10,000.00. Offer lasts til end of June 2018. Call us for more information.

Question 12

What makes your pricing competitive?

Accepted Answer

IMP is able to keep prices low as we have a good connection with our reputable suppliers who are able to deliver our quality products.

Question 13

How do you normally charge for your service?

Accepted Answer

IMP will come out to you, sit down and get you to answer questions we have about your ideas for the finished product and then take plans or organise the steps to getting started. Once we have plans we will organise a lump sum fixed price. Payment is then requested as per the Master Builders Contract. Deposit and staged payments accordingly. If the job is smaller in scale we can organise a sketched plan, price and if excepted, a contracted signed. We then begin works within your timeframe.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We help our clients design and budget for their project whilst achieving the highest quality of work they can get.  All our skills have been fine turned to accommodate our clients needs.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

At IMP Building Group we offer a tailored service from experts within a family business who have been involved in the building & construction industry for a combine 50 years.  From Carpentry roots, becoming a builder has been second nature.

I M P BUILDING GROUP

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