Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, we have the JNA guarantee that is backed by Comprehensive Products and Public Liability Insurance and Goods in Transit Insurance for all your peace of mind.

Question 2

Will you require customers to share their COVID-19 vaccination status?

Accepted Answer

NO

Question 3

How did you decide to get into your line of work?

Accepted Answer

One day, we found ourselves faced with the task of relocating our own home to a new destination. Instead of hiring a removalist, we decided to rent a truck and do it ourselves. Surprisingly, we thoroughly enjoyed the experience and felt a sense of accomplishment.  It was in that moment that the idea sparked - 'Why not turn this into a profession?'

Question 4

What do you like most about your job?

Accepted Answer

What we love most about our line of work is the satisfaction of providing a seamless and stress-free moving experience for all of our clients!

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Our reliability and trustworthiness stem from our commitment to customer satisfaction and our dedication to professionalism. With a track record of successful moves and a team of experienced movers, we ensure every job is done efficiently and securely. We take pride in our transparent pricing, attention to detail, and open communication with our clients, making us the top choice for dependable removalist services.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

Our experienced movers, transparent pricing, and commitment to customer satisfaction set us apart. We prioritise your move, making it a seamless experience from start to finish.

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

To provide an accurate quote, we typically require the following information:  - Inventory List: A comprehensive list and number of items to be moved. - Pickup and Delivery Locations: The suburbs for both pickup and delivery. - Preferred Date and Time: The customer's desired moving date and time. - Access and Parking: Information about accessibility and parking at both locations. - Special Requirements: Any specific requests or unique considerations for the move.

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

To help you save money before we begin the work, following these tips can help make your move more cost-effective and ensure a smoother experience. Here are three essential tips:  1. Prepare Items for Loading: Ensure that items you want to move are stacked and organised in a convenient location, ideally near the garage or closest to the door. This minimises the time needed for loading, which can reduce labor costs.  2. Disassemble Furniture: If applicable, disassemble furniture items before our team arrives. This not only streamlines the moving process but also saves time and effort, translating into cost savings for you.  3. Clear Pathways: Keep walkways and hallways clear of household items and obstacles. A clutter-free environment allows for quicker and more efficient movement of your belongings, ultimately lowering the overall moving time and expenses.

Question 9

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

No current promotional offers available.

Question 10

What makes your pricing competitive?

Accepted Answer

We offer a hassle free removalist service, with no hidden costs for stairs, steep driveways, assembly/disassembly what you see is what you get with JNA'S Removalist services. No Hidden Costs! Competitive Hourly Rates! Efficiency and Expertise! Tailored Solutions! Quality Assurance!

Question 11

How do you normally charge for your service?

Accepted Answer

We typically charge by the hour for our services, with rates varying depending on the day of the week and the size of the truck or crew required. Here's a breakdown of our pricing:  20 Cubic Metre Truck Weekdays: $140 per hour Saturdays: $160 per hour Sundays: $170 per hour  43 Cubic Metre Truck Weekdays: $160 per hour Saturdays: $190 per hour Sundays: $200 per hour  43 Cubic Metre Truck + Extra Removalist Weekdays: $200 per hour Saturdays: $240 per hour Sundays: $250 per hour  We also charge a travel fee for up to 20 minutes each way to and from the job locations.

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Jna's Removalists & Outdoor Maintenance Pty Ltd

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Jna's Removalists & Outdoor Maintenance Pty Ltd Verified Business

Rating summary

5.0

5.0

5.0

5.0

Business contact details

Opening hours

Business description

Accepted payment methods

Browse removalist experts by suburb

Services

Qualifications

Add your review

Reviews (155)

Frequently asked questions

Are you an insured business and do you guarantee your work?

Will you require customers to share their COVID-19 vaccination status?

Unique selling points

Need an expert?

Customer

Businesses

Cities

About Oneflare

Oneflare group

Download our apps

Jna's Removalists & Outdoor Maintenance Pty Ltd